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What are the shipping options?

Please review our shipping policy

When will I receive my order?

Order processing takes 3-5 business days except for holidays for US orders. Read about our shipping policy for more details on international orders.

Can you provide worldwide shipping?

Yes we do. Check out our shipping policy

My Order

How can I cancel my order?

Under the account you created at checkout; you will be able to see past orders where you can cancel your order.

How do I check the status of my order?

You will receive a separate email from your order confirmation email with tracking details.

What if I receive the wrong product?

Please email us at and we shall make it right

How do I make changes to an order I’ve already placed?

Please contact us immediately at and we shall see what we can do before processing your order.

What do I do if I received a defective order?

Please discard the products and send us an email at to process a refund for you. You will need to show proof of defected products.

How many promo codes can I use at checkout?

Let’s not be greedy…one at a time please

What do I do if I never received my order?

Please contact us at and we shall rectify the issue.

Returns & Exchanges

How do I return or exchange an order?

Here is the information on returns and exchanges

How long will it take to receive my refund?

10-15 business days depending on your bank. Check out our refund policy for more information

Are all your products returnable?

All items except pacifiers can be returned or exchanged if they are
unused and unopened within 30 days of delivery. Unfortunately, we are not able to accept returns for used products.


Are the tableware items dishwasher safe?

All tableware items can be
washed in the dishwasher without any issues of damaging them.

Do the tableware items stain?

Silicone is a durable material
that should not stain but we recommend washing after use with food that can stain like beets and turmeric based meals.

When can my little one start using the tableware?

We recommend 6+ months.

How are the products made? Where do the materials come from?

All our silicone based products are made out of 100% BPA free food grade silicone. Check
out each product description for more information

Should I wash my tableware before use?

Because your little one is
fragile and still building their immune system, we highly recommended washing all products before use. Read the product care details on how to clean each product

How do I clean the long sleeve bib?

These are laundry washer safe. See product care details for specific instructions.

What are the product dimensions?

These are listed under each product description

How many cards come in the milestone card set?

11 cards total

Why do some products have odor?

Packaging and manufacturing
cause the products a slight odor. Therefore, we recommend washing and cleaning before use.